Allied Business Solutions, Inc. is currently accepting resumes for Vice President of Service/Managed Network Services. We are looking for a positive, well-organized, self-motivated professional to work in a fast paced environment.
- Maintain 100% of staffing plan through a comprehensive recruiting plan.
- Achieve 90% Service Representative retention.
- Develops criteria for selection of new hire technicians and insures consistent staffing.
- Designs and implements an ongoing technical training program
- Effectively manages the Field Supervisors to achieve the teams operational benchmarks
- Responsible for parts inventory integrity and maintains variances below .25% by conducting quarterly or semiannual parts warehouse inventories and random monthly cycle counts of technician car stocks.
- Maintains Service Information System and insures reporting compliance
- Design and implement effective technician territories
- Conduct monthly service meetings insuring that there is a training component in each of the meetings
- Conducts customer skills training for all service personnel quarterly
- Administers monthly plan and reviews for all service technicians and insures timely appraisals of all direct reports
- Oversees any Corrective Action or Disciplinary process
- Visits the field quarterly to participate in Customer reviews with Major Account Sales Professionals
- MUST have experience as a Service Manager/Vice President of Service at a copier company
- MUST have experience working on copiers/printers
* Fun and exciting work environment.
* 401k 100% vested program
* Health, vision and dental benefits
* Life Insurance
* FSA Program
Allied is one of Idaho's largest independently owned and operated office equipment companies with offices located in Boise, ID, Idaho Falls, ID, Nampa, ID, Pocatello, ID and Ontario, OR. We are an Elite company; one of 100. Founded in 2003, Allied Business Solutions offers a wide array of products and services from Toshiba, Lexmark, HP, Kyocera, Sharp, FP, and M-Files. Allied continues to grow every year by providing state of the art technology and superior customer service to Treasure Valley businesses.
Email resume to [email protected]